No! You can start Tier 1 Dropshipping today without waiting for approval. Simply list our products on your store, and whenever you get a sale, place the order on www.samahomes.ca using your customer's shipping address and type "Dropship - No invoice" in the Cart Note box. We will ship it in a plain, unbranded box with zero invoices inside.

The Cart Note is what flags our packing table in Chestermere to omit the packing slip and promotional inserts. If you forget to add the note, immediately reply to your order confirmation email or message our WhatsApp Concierge at +1 (587) 583-3261 with your Order # within 1 hour of purchase so we can tag it before dispatch.

Postal and customs laws require a valid physical return address on the outside carrier label. On Tier 1 orders, our corporate name (Sairam Solutions Ltd. or Fulfillment Center, 140 Kinniburgh Dr, Chestermere, AB) appears on the exterior label, while the inside of the box is 100% unbranded with no invoice. Once you qualify for Tier 2 (50+ orders/month) or Tier 3 Private Label, we configure a neutral sender alias or your own brand name on the label.

There are two ways to unlock Tier 2 Wholesale Dropship pricing: (A) Complete 25 to 50+ Tier 1 dropship orders per month to prove consistent volume, OR (B) Open a prepaid B2B account with a $2,500 CAD initial inventory credit deposit that is drawn down as your daily dropship orders ship.

For Tier 1 Starter Dropshippers, you can export/copy product details directly from our product pages and place orders manually. Once upgraded to Tier 2 Wholesale Dropship, we provide a structured CSV catalog export (with SKUs, barcodes, weights, and image URLs) and batch CSV order processing.

As a dropshipper, you are the merchant of record for your end-customer. All international orders outside Canada ship Delivered Duty Unpaid (DDU), so you must clearly inform your international customers on your website that they are responsible for local VAT/import duties. SAMA Homes does not accept change-of-mind returns from your customers or refund orders abandoned at customs.

Yes! Within the same major department (for example, combining 10x Hammered Copper Bottles + 10x Honeycomb Loop-Cap Bottles + 5x Copper Dispensers = 25 units), you can mix and match SKUs to unlock the 25–49 Unit Studio Tier (up to 20% off).

SAMA Homes is the direct manufacturer of our 99.6% pure copper bottles, dispensers, Kansa dinnerware, and Kalai brassware—allowing us to offer up to 20%–30%+ off MSRP on bulk volumes. For third-party grooming brands in The Shaving Depot (Henson, Rockwell, Wahl, Andis, BaBylissPRO, Proraso, Hanz de Fuko), we operate as an authorized distributor, so wholesale trade discounts follow each brand's official case-pack margin structure (typically 10%–20%) and strict MAP rules.

Our "Free Shipping over $75 CAD" promotion applies strictly to standard-priced retail orders in Canada and the USA. Because wholesale tiers already include deep unit discounts (up to 30% off) and heavy metalware weighs 10kg to 100kg+ per carton, bulk wholesale orders are billed actual discounted commercial carrier freight (or $0 for local pickup by appointment in Chestermere, Alberta).

Every SAMA Homes Kansa (bell metal) and Brass Thali Dinner Set is strictly configured and sold as a 10-piece setting for 1 person: one 11-inch dinner plate (thali), one 6-inch quarter plate, five katories (bowls), one drinking glass, one fork, and one spoon. If a client or family wants a 4-person dining set, simply order a quantity of 4 sets!

No. If you need a one-time order of 10 to 100+ copper bottles, brass spice boxes, or grooming kits for client closing gifts, wedding favors, or a holiday corporate event, simply email connect@samahomes.ca for a fast One-Time Bulk Invoice—no recurring portal registration required.

All initial B2B, wholesale, and private-label orders are 100% prepaid via Interac e-Transfer, EFT, Wire Transfer, Credit Card, or Klarna prior to dispatch. We accept formal Purchase Orders (POs) and can evaluate Net-15/Net-30 terms for registered municipalities, universities, hospitals, and enterprise accounts after 6+ months of established payment history.

Yes! We specialize in permanent, high-precision laser engraving directly onto our 99.6% pure copper bottles, tumblers, dispensers, and brassware, as well as custom screen-printing onto cotton carry pouches. The Minimum Order Quantity (MOQ) for custom branding is 100 units per SKU.

A nominal one-time tooling/artwork setup fee applies to your first custom run (and is waived on all future reorders of the same logo). Once you send us your vector logo file (.AI, .EPS, or .SVG), we generate a digital mockup proof within 48–72 hours for your signed approval. Production and air/sea delivery typically take 3 to 6 weeks from proof sign-off.

Absolutely! You can order 1 single unengraved sample of any copper bottle, Kansa set, or grooming item directly on our website at standard retail price right now—and if you proceed with a 50+ unit wholesale or 100+ unit Private Label order within 30 days, we will credit the wholesale price difference of that sample toward your bulk invoice!

Yes. Our copper vessels are lab-tested to verify 99.6% pure virgin copper with a 100% raw, unlined interior (and lead-free Kansa bronze). Approved B2B studio, clinic, and enterprise partners can request our material verification documentation for their compliance records.

Yes! Under our Enterprise Tier (50+ units), we offer split-location fulfillment. Simply provide a clean CSV spreadsheet of your recipients' names, addresses, and phone numbers, and our Chestermere, AB team will dispatch individual tracked parcels directly to each recipient's doorstep.

All commercial wholesale and dropship orders are final sale, EXCEPT for verified carrier transit damage or manufacturing defects reported within 24 hours of the courier delivery scan. Email connect@samahomes.ca with the Order #, photos of the outer shipping box/label, and photos of the damaged item, and we will issue a replacement or account credit promptly.